Returns & Exchanges
At Planted Aquaria, we want you to be completely satisfied with your botanical-inspired fashion. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original bags with all tags attached, ensuring the garment remains in pristine, sellable condition.
Label and Ship
Print the prepaid shipping label provided via email, affix it to your parcel, and drop it off at any authorized courier location.
Quality Check and Refund
Once our warehouse team inspects the returned apparel, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing